Zoya 7's Privacy Policy — Your data is our responsibility

01 Introduction

Welcome to Zoya 7. Our privacy policy explains how we collect your personal information, how it is used, and how it is kept secure. By using the Zoya 7 website or app, you agree to this privacy policy.

The zoya 7 platform is built specifically for users in Bangladesh and takes the protection of your data seriously. We believe your personal information should only ever be used to improve your experience — nothing more.

This Privacy Policy governs our Terms & Conditions applies in conjunction with these terms. If you have any questions, please contact our support team.

02 What Information We Collect

Zoya 7 collects two types of information from you — information you provide directly, and information collected automatically. Details are outlined below:

Information Provided Directly

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Mobile number and email address.
• Financial Information: bKash, Nagad, or Rocket number — for transaction verification purposes only.
• Account Information: Username and password (stored in encrypted form).

Automatically Collected Information

• Device Information: IP address, device type, operating system, browser version.
• Usage Data: Pages visited and time spent on them, games played, and session duration.
• Cookies & Local Storage: To remember your preferences and settings.
• Location Data: Approximate location based on IP address only — not precise GPS data.

03 How Your Information Is Used

Zoya 7 uses your personal information only for specific, legitimate purposes. Our privacy policy clearly outlines exactly how your data is used:

We will never use your information for any purpose not stated in this privacy policy. If a new use arises, you will be informed in advance.

04 Data Sharing & Third Parties

Zoya 7 never sells your personal information. However, data may be shared with third parties in the following limited circumstances:

• Payment Processors: Your mobile number and transaction amount are shared to verify bKash, Nagad, and Rocket transactions. This information is used solely to complete the transaction.
• Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Technology Partners: Server and cloud service providers — they store data on our behalf but are not permitted to use it for their own purposes.
• Fraud Prevention: Limited data may be shared with specialized security partners to help detect suspicious activity.

05 Cookie & Tracking Policy

Zoya 7 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser. Our privacy policy covers three types of cookies:

Essential Cookies

These cookies are essential for the website to function correctly. They handle tasks such as maintaining your login session and security verification, and cannot be disabled.

Functional Cookies

These cookies remember your language preference, theme setting, and game choices. Disabling them means you will need to reconfigure your settings each time you log in.

Analytics Cookies

Anonymous data is collected to understand which pages are most used and where issues occur. These cookies can be disabled from your browser settings.

06 Data Security Measures

Zoya 7 uses multiple layers of security to protect your personal information. Data security is the cornerstone of our privacy policy:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
• Firewall & Intrusion Detection: 24/7 network monitoring is active at all times.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access your data, and all their activity is logged.
• Data Backup: Regular encrypted backups are taken to prevent any loss of data.

07 Your Privacy Rights

Under Zoya 7's privacy policy, you have the following rights. Any request can be submitted through our support team:

To exercise any of the rights listed above, please contact our support team. We typically respond within 7 business days.

08 Children's Privacy

Zoya 7 strictly does not provide services to anyone under 18. Our privacy policy places special emphasis on protecting children's data.

• Age is verified at the time of registration.
• If anyone under 18 registers by mistake, their account will be immediately closed and all associated data will be deleted.
• We do not knowingly collect or use personal information from minors.
• If you believe your child has created an account on Zoya 7, please contact support immediately.

09 Data Retention Period

Zoya 7 does not retain your information indefinitely. Our privacy policy defines specific retention periods for each type of data:

Once the retention period ends, data is securely deleted or irreversibly anonymized. Legal requirements may extend this period.

10 Changes to the Privacy Policy

Zoya 7 reserves the right to update this privacy policy, in part or in full, at any time. When changes are made, we follow this process:

• For minor changes, only the updated date on the page will be revised.
• For major changes, a popup notification will be shown at login.
• Notice will be given on the website at least 7 days before any changes take effect.
• If you do not agree to the updated policy, you may request to close your account.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding the Privacy Policy, please reach out to our dedicated Privacy Team. We are always here to help.

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Typically within 24–48 hours

If you have a complaint regarding your privacy rights, please reach out to us directly first. We are able to resolve most issues quickly.